Amendments to Booking conditions COVID-19
Below are the New key points from our Terms & Conditions which might affect your booking during the pandemic . Once you decide to book with us, there will of course be a proper agreement put in place covering all aspects of your event, including our standard T&C, to give you peace of mind.
At a glance
Installments
Pay your package in 4 parts
Postpone
Up to 12 months at no cost
Cancel
Don’t pay the remaining installments
Installments
You can pay for your package in 4 installments (see tables below).
The first installment is 30% to secure your date with us, or 35% if your event is in the current calendar year.
Events happening in 2022
| Installment | Amount | Due |
|---|---|---|
| 1st | 35% | Upon booking |
| 2nd | 25% | 12 months before |
| 3rd | 25% | 6 months before |
| 4th | 15% | 1 month before |
Events happening in 2023+
| Installment | Amount | Due |
|---|---|---|
| 1st | 30% | Upon booking |
| 2nd | 30% | 12 months before |
| 3rd | 20% | 6 months before |
| 4th | 20% | 1 month before |
Postpone
Whether your wedding is affected by COVID-19, or you need to postpone for any other reason, you can avail of our FREE postponement option. As long as your new date is mutually suitable for all parties involved (i.e. your venue, wedding planner, and vendors), you can push back your celebration by up to 12 months from the original date without any penalties or extra charges.
Legal Fees
For Civil or Catholic weddings, the Town Hall /church fees are payable at the time of booking and not refundable. If you are under any covid-19 restrictions, and only for reasons connected to the pandemic, Wedding Hall / Churches in Italy may allow a rescheduling. The availability and move of the town hall fee to a new date cannot be guaranteed and remains fully at their discretion. Stamp duties, translations, apostilles, and legalization services fees are not recoverable under any circumstances. This means that:
- if you cancel, these fees are not refundable
- if your paperwork will expire before the new date, these fees need to be paid again.
Cancel
We operate a very simple cancellation policy. Once the due date of an installment passes, that portion of the payment becomes non-refundable. Any Legal Fees are not refundable. Essentially this means all payments are non-refundable once they are paid. No further payments shall be due after cancellation.